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IT support · Your outsourced IT team

Outsourced IT support: your IT department, without hiring one

We look after the computers, network and security of your company so you can get on with your business. Remote and on-site across Latvia, from 70 EUR an hour or a simple fixed monthly fee.

  • From 70 EUR an hour
  • Remote and on-site in Latvia
  • We can be your NIS2 person
IT support

What we do for you

In plain words, without the jargon. If it plugs in, connects or stores your data, we look after it.

Set up your network

We wire the office so every computer, printer and phone works together, quickly and without dropouts.

Join offices and shops

Two or more locations connected into one secure network, as if everyone sat in the same room.

Look after computers

We service your staff computers: updates, repairs and new machines set up and ready to work.

Watch your equipment

We keep an eye on servers, network gear and disks and step in before a breakdown stops your work.

Be your NIS2 person

If the NIS2 law applies to you, we take the role of responsible IT person and keep you in order.

Video surveillance

Cameras for your premises with a copy of the recording kept off-site, safe even if the recorder is stolen.

Pricing

How much it costs

Pay per hour for one-off work, or a fixed monthly fee to have us on call all the time. You always know the price before we start.

from €70 /hour

Everyday IT help

Setups, repairs, user support and installations. Our standard rate for day-to-day work.

from €80 /hour

Programming

Scripts, integrations and small custom software when a task needs real code.

from €100 /hour

Senior engineering

Complex routing, firewalls and network design handled by our most experienced specialists.

Rates are net, without VAT. On a monthly plan the hours are agreed in advance, so the bill never surprises you.

We work worldwide

On-site in Riga and remotely anywhere in the world. Distance does not change a thing: one contract, one team, the same response times.

Our administrators are based in different countries, so we bring the right specialist into your job in the right time zone and, when it matters, on site.

We work worldwide
We work worldwide

Or a fixed price every month

Real examples of what companies like yours pay. The exact figure depends on your team size and needs, but this is the ballpark. Many of our clients also host their own equipment in our data centre, so support and remote hands come in one plan.

Accounting firm

5 people, one office

€300 /mo

Workstations, email, secure daily backups and remote help whenever the team gets stuck.

Manufacturing plant

20 workers, a factory

€700 /mo

Factory network, equipment monitoring, NIS2 responsibility and cameras across the floor.

Dental clinic

8 people, one clinic

€350 /mo

Patient software kept running, medical data backed up and protected, quick on-site help.

Retail chain

3 shops in different towns

€550 /mo

All shops on one network, tills always online, cameras with recordings copied to our data centre.

Law office

10 people, confidential work

€400 /mo

Sensitive documents secured, encrypted backups, reliable email and fast support.

Cafe and bar

2 venues

€280 /mo

Guest Wi-Fi, card terminals, cameras and one person to call when something breaks.

These are illustrations, not fixed packages. We meet you, see what you have, and give an honest monthly price.

Video surveillance that survives a break-in

We install and manage cameras for your office, shop or warehouse. What makes ours different: the footage does not only sit on a box in your building.

Cameras and recorder on site

Professional cameras and a local recorder so you can play back instantly on any screen.

A copy in our data centre

Recordings are copied to our own data centre in Riga, so a second copy always exists.

Safe if thieves get in

If someone breaks in and takes the recorder, the video still lives in another location, ready as evidence.

How we start

  1. 1

    We meet and look

    We visit or call, learn your setup and what hurts most, and give you a plain price.

  2. 2

    We take it over

    We fix the urgent things first, then keep everything running month to month.

  3. 3

    You just call us

    One number for any IT question. No jargon, and no surprises on the invoice.

Common questions

Do you work only in Riga?

No. We cover all of Latvia: remotely everywhere, and on-site where a person needs to be there. Response is usually within the hour on a monthly plan.

Can you be our NIS2 responsible person?

Yes. For companies the NIS2 directive covers, we take that role, keep your security and documentation in order and deal with the reporting duties.

What does the monthly fee include?

It is agreed up front by your team size and needs, and typically covers support hours, monitoring and backups. The examples above show what similar companies pay, from 280 to 700 EUR a month.

Do you really set up cameras too?

Yes. We install cameras and a recorder on site and copy the footage to our data centre in Riga, so it survives even if the recorder is stolen in a break-in.

We already have one IT person. Can you help them?

Yes. We often back up an in-house person: we take the servers, network and out-of-hours cover, and they handle the day-to-day. You get depth without hiring a whole team.

How much does IT support cost in Latvia?

Our everyday IT help costs from 70 EUR an hour, programming from 80 EUR and senior network engineering from 100 EUR an hour. Fixed monthly plans in our examples run from 280 to 700 EUR a month; all rates are net, without VAT.

What is IT outsourcing and is it right for a small company?

IT outsourcing means an external team looks after your computers, network and security instead of a hired employee. For a small company it is usually cheaper: you pay from 70 EUR an hour or a fixed monthly fee and get a whole team instead of one person.

How fast do you respond when something breaks?

On a monthly plan we usually respond within the hour. We connect remotely right away, and we come on-site anywhere in Latvia when the problem has to be fixed in person.

Do you repair computers and laptops?

Yes. We diagnose, repair and maintain workstations and laptops for business clients: on-site in Riga, in our workshop or via courier from anywhere in Latvia. Repairs bill at the standard rate from 70 EUR per hour, and on a monthly plan they are simply part of the service.

Ready to start?

Deploy in minutes or talk to an engineer about what fits your project.