Contact CloudHosting: talk to the people who run the servers
No call centre in another country: sales and support sit next to the data centre in Riga. Write, call or open a ticket in the client area.
How to reach us
Phone
Sales and support on weekdays and urgent matters around the clock.
Data centre
Our Tier 3+ facility. Colocation visits are escorted and arranged in advance.
Berzaunes iela 1, Riga, Latvia
Company details
| Company name | SIA CloudHosting |
|---|---|
| Registration number | 40103966259 |
| VAT number | LV40103966259 |
| Legal address | Berzaunes iela 1, Riga, Latvia |
| Bank | A/S Swedbank |
| SWIFT | HABALV22 |
| Account number | LV51HABA0551041265421 |
Contact questions
When is CloudHosting support available?
Monitoring and incident response run around the clock. Staff are on site at the Riga data centre daily from 9:00 to 17:00, and urgent issues reach an engineer at any hour.
What is CloudHosting's phone number?
Call +371 66 66 29 69 or +371 28 32 82 28. Sales and support answer on weekdays, and urgent technical matters are handled around the clock.
How fast does CloudHosting answer email?
Write to info@cloudhosting.lv. During business hours we usually reply within the hour, and tickets opened in the client area are tracked with response times.
How do I open a support ticket?
Log in to the client area and create a ticket there. It is tied to your account and services, so tickets, invoices and service details stay in one place and nothing gets lost.
Where is the CloudHosting data centre located?
Our own Tier 3+ data centre is at Berzaunes iela 1 in Riga, Latvia. Sales and support work right next to it, and monitoring runs 24/7.
Can I visit the data centre?
Yes, colocation clients can arrange an escorted visit in advance. Write to info@cloudhosting.lv or call +371 66 66 29 69 and we will schedule it.
What languages does CloudHosting support speak?
We answer in English, Latvian and Russian, by phone, email and in the client area. The team is local and sits in Riga, so pick whichever language is most comfortable.